PHONE NUMBER
(863) 965-2370
FAX NUMBER
(863) 551-3498
WORKING HOURS
8:00am – 5:00pm M – F
PHONE NUMBER
(863) 965-2370
FAX NUMBER
(863) 551-3498
WORKING HOURS
8:00am – 5:00pm M – F
How do you know if you are being “steered and directed”?
If you are concerned that you are being DIRECTED or STEERED to a particular repair shop by your Insurance AGENT or their employees, let them know that you would like Keenan’s Precision Collision to complete your repairs!
If you are told that your insurance company can’t guarantee the work at the shop you select or that it may cost you more, they are trying their best to direct you to a Direct Repair Partner (DRP). What does that mean? Those shops may have avested interest in representing the insurance company. They contract with the insurance companies regarding the repair in exchange for the insurer having damaged vehicles steered to them. Remember, these “relationships” between the insurer and the DRP repairer may affect the thoroughness of the repair or the quality and condition of the parts used in the repair.
Florida has a consumer law against “steering and directing”. You should contact the State Consumer Hotline @ 1-800-342-2762 or http://www.fldfs.com
